The Process

FAQ


Q: Can we meet you in person to see if you might be the right photographer for our day? 

A: Yes. In fact, that’s the only way I work – we start with an in-person meeting at my studio. While we can always call or text later in the process, I want to start by meeting you in person. 

Q: What if we’re from out of town and can’t physically meet you? 
A: When clients are planning a wedding from far away and an in-person meeting isn’t feasible, I’m happy to have a conversation over video. I use Zoom for all my meetings so that I can easily share things with you as we get to know each other and go over details.

Q: Why do you place so much emphasis on face-to-face interaction with couples? 
A: It’s the reason I do what I do… I want to serve people, create memories, and provide emotional fulfillment for you both in the years to come. I believe the best images are captured through relationships and connection. Without those, we’re just left with snapshots of the day. 

Q: How does the booking process work? 
A: After we’ve met and made sure that this is a great fit for all of us, I just need to know which collection you’ve chosen. I’ll put a contract together based on your choice, and the actual book process can all be done online for your convenience. However, I’m always more than willing to meet again in person or chat on the phone to answer any questions.

Q: Can you hold our date for a few weeks while we think it over? 
A: Unfortunately, no. The only fair way for me to schedule weddings is to give dibs to the couple that puts down their retainer and signs the contract first.

Q: What forms of payment do you accept? 

A: I accept cash, check, credit card or ACH. There is no additional fee for credit card payments, but if you pay by cash, check, or ACH, you’ll receive a printing credit.

Q: If we cancel the wedding, will we receive a refund of our retainer fee? 
A: Unfortunately, no. Retainer fees are used to reserve your date. Once you’ve reserved your date, I do not accept new clients for that date. 

Q: If we change our wedding to a different date, will we be able to put our retainer fee towards a future date? 
A: Unfortunately, no. Retainer fees are used to reserve your date. Once you’ve reserved your date, I do not accept new clients for that date. Turning away other couples for your booked date. If rates change from your original date to your new date, the new rates will apply. 

@ABBOTSLANE

Follow us: